Shipping policy

Currently we ship anywhere across Canada. Sorry to our southern neighbours!

We ship via Canada Post Expedited Service unless otherwise arranged prior to the order being placed. 

Once you've placed your order via our online store you will receive an order confirmation and receipt.  We then arrange with Canada Post and once they are booked for pick up a tracking number is generated and sent to the contact that you registered at the time of purchase, either email or SMS. 


We ship within 1 business day of your order confirmation. Approximate shipping times to each province are as follows:

British Columbia 2-4 Business Days<br>
Alberta 1-2 Business Days<br>
Saskatchewan 2-3 Business Days<br>
Manitoba 2-3 Business Days<br>
Ontario 4-5 Business Days<br>
Quebec 4-6 Business Days<br>
Maritime Provinces 6-7 Business Days

If you are in a remote area based on Canada Post standard please allow an extra 4-5 business days for delivery.

For the Yukon, Northwest Territory and Nunavut please contact us for shipping times.

Returns and exchanges

If you have any issues what so ever with your shipment, please email us at info@rockymountaintisane.com with the issues you've encountered. We will do everything we can to rectify the situation immediately.